Store Policies 

 

Returns

All item purchases are final. We do not accept any returns. Thank you!


Exchanges

If you are booked on one of our wellness retreats

  • Please email us the item size you would like to exchange for prior to your travel retreat. We will exchange for sizes at the travel destination. This only applies to clothing or damaged items.

Items purchased outside wellness retreat

  • You have up to 3 days to exchange an item. Please call us at 919-371-8127 or email us at support@project-passport.com with your order number and we will carry out your exchange. You must cover the shipping for the exchange.


Shipping

Please allow 3-5 days of item processing prior to shipping. Item shipping should take between 3-8 days depending on your location. You have the option to choose faster shipping times.


Availability

Color variations of all products are currently not available. In the future, color variations are to expand some. We apologize for any inconvenience.